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Can REALTOR®s use AI photos and virtual staging in BC?

What BCFSA’s rules say about AI photo editing and virtual staging, and how to label it so nobody is misled.

A bright, staged living room in a Victoria character home with fir floors, a brick fireplace and a wood-framed bay window, where a fluffy blue cartoon monster with big eyes and tiny horns lounges on the grey sofa holding a mug. The monster is obviously edited in.
AI-generated image. Yes, really. The monster is not included with the property.

The short answer: yes, REALTOR®s in BC can use AI photo editing and virtual staging. But you can't use it to change what a buyer would actually find when they walk in the door, and my advice is to label every photo where anything at all was changed.

I was a REALTOR® in Victoria for 22 years before I retired my licence in May 2026. When I looked at what people type into Google about AI and real estate this fall, photos and virtual staging was the biggest group of questions, and "ai real estate photo editing" showed up as a breakout rising search in Canada on Google Trends. So let's go through it plainly.

What BCFSA actually says

BCFSA's Artificial Intelligence Guideline, published February 22, 2024, speaks to photos directly:

"While it may be okay to use an AI tool to virtually stage a house, you should label photos or videos that have been altered and enhanced so you do not mislead a potential buyer."

It also makes clear that the rule against misrepresentation covers images, not just words: "This applies not only to written text but to pictures as well."

That rule is section 41 of the Real Estate Services Rules: "A licensee must not publish real estate advertising that the licensee knows, or reasonably ought to know, contains a false or misleading statement or misrepresentation concerning real estate, a trade in real estate or the provision of real estate services." Listing photos are advertising.

BCFSA's older Advertising Guidelines draw the line with a very concrete example: "While editing out such items as a garbage can or an automobile parked in a driveway would be acceptable, removing nearby power lines or changing any physical characteristic of a property such that it results in a misrepresentation would not be acceptable."

And CREA's REALTOR® Code, Article 13, says "All Advertising and promotion of properties shall accurately reflect property and other details". Same idea, from the national side.

This has already been enforced

In a 2024 decision (Evans (Re), 2024 BCSRE 59), BCFSA confirmed a $6,000 administrative penalty against a listing licensee whose MLS® photos had been digitally altered without any disclosure. The real photos showed peeling and cracked paint that wasn't visible in the listing, and the furnishings were different. The hearing officer wrote that "the posting of those photographs was likely to give prospective purchasers an impression of the property which was not accurate." The buyer didn't have to prove they relied on the photos. The impression was enough.

My rule: if anything changed, label it

BCFSA's guidance draws its line at misrepresentation, and as you saw above, it treats removing a garbage can or a parked car as acceptable. My recommended practice is simpler and safer than trying to judge where that line sits for every photo: if AI or editing changed anything in the photo, say so. A label costs nothing, and it means no buyer can ever feel misled by a picture with your name on it. This is my recommendation, not a BCFSA requirement, and your board may have its own rules.

Label it if you changed any of this:

  • Virtual staging: furniture, décor or rugs added to a room.
  • A replaced or brightened sky, or a twilight effect.
  • Colour, lighting or exposure changes made by AI or heavy editing, like greener grass or a warmer room.
  • Removed objects, even temporary ones like a garbage can, a parked car or the seller's belongings.
  • Anything else AI added, removed or "enhanced".

Don't change these at all, labelled or not:

  • Defects: stains, cracks, peeling paint, water damage, worn floors.
  • Power lines, a busy road, a neighbouring building or anything else off the property.
  • The view, the lot or the landscaping.
  • Features that aren't there: a fireplace, new counters, built-ins, a renovated kitchen.
  • The size of a room.

"Show what it could be" renders, like a kitchen with new cabinets, can be useful, but only clearly labelled as a concept and shown next to the real photo.

How to label it

Keep the label short, plain and close to the photo. A few examples you can adapt:

  • Staged photo: "Virtually staged. Furniture and décor are digital and not included."
  • Edited photo: "Digitally edited: sky replaced and parked car removed." Name what you changed.
  • For a concept image: "Digital concept of possible updates. Not the current condition."
  • In the MLS® public remarks: "Some photos have been virtually staged or digitally edited. Furniture and décor shown are digital and not included. Unedited photos are also provided."

Boards and MLS® systems differ on whether text can go on the image itself or belongs in the photo description field, so check yours. BCFSA's Advertising Guidelines say: "If you are a member of a real estate board, you should check for any specific advertising requirements in addition to BCFSA's guidelines." Label social posts, feature sheets and videos too.

The photo at the top of this post is AI-generated, monster and all, and it says so underneath. Your edits will be far more subtle than a blue monster on the sofa, which is exactly why they need the label. That's the whole habit in one line.

Check the AI's work, every time

AI photo tools sometimes change things you didn't ask for: a window gets bigger, a vent disappears, a ceiling crack is smoothed over. Before anything goes live, put the edit side by side with the original and look for anything permanent that moved, appeared or vanished. If you find one, throw that version out.

Keep your originals

Save the untouched photo next to every edited one, with a note of what changed. If anyone ever asks, you can show exactly what you did, and it makes posting the unstaged version alongside easy.

Get the seller's okay

BCFSA's Advertising Guidelines say "It is also advisable to have your clients review all advertisements before they are published." Show your sellers the staged images and the labels, and get their approval in writing. Also, interior photos can show family pictures, mail or documents. The AI Guideline asks for informed consent before client information goes into an AI tool, so check the frame before you upload.

A simple workflow

  1. Save the original photos untouched.
  2. Agree with the seller which photos get staged or edited.
  3. Run the AI edit, leaving structure, views and defects alone.
  4. Compare each edit with its original, then label every changed photo and add the MLS® remarks line.
  5. Get the seller's sign-off and keep everything on file.

It's the same rule I teach for everything AI touches: it drafts, you approve. Staging should help a buyer picture living there, never surprise them at the first showing.

This post isn't legal advice. Read the BCFSA guidance yourself, check your board's rules, and talk to your managing broker about any specific listing.

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Frequently asked questions

Can REALTOR®s use AI photos?

Yes, in BC you can, as long as the photos don't mislead anyone. BCFSA's Artificial Intelligence Guideline says it may be okay to use AI to virtually stage a house, but altered or enhanced photos and videos should be labelled. You're accountable for every image you publish.

Is virtual staging allowed in BC?

BCFSA's guideline says it may be okay, with clear labelling, so a buyer isn't misled about what's actually there. Your board or MLS® system may have its own photo rules, so check those too. This isn't legal advice.

Can I remove power lines or a neighbour's house from listing photos?

No. BCFSA's Advertising Guidelines name nearby power lines specifically as something you shouldn't edit out. If a buyer would see it standing on the property, leave it in.

Do I need to label a photo if I only changed the sky or the colours?

My recommendation is yes. If AI or editing changed anything in a photo, including the sky, colours, lighting or removed objects, label it and say what changed. BCFSA's line is misrepresentation, and labelling everything is the simplest way to stay well clear of it.

Do I need the seller's permission to virtually stage their home?

BCFSA's Advertising Guidelines say it's advisable to have your clients review all advertisements before they're published. I'd get the seller's okay in writing before staging, and check the photos for personal information before uploading them to any AI tool.

Mark Shepard

About the author. Mark Shepard is the founder of AI Professor in Victoria, BC. He was a REALTOR® in Victoria for 22 years and retired his licence in May 2026. He hosts The REALTOR® Desk, a free 30-minute session every Tuesday at noon Pacific. More about Mark

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